OptaCredit Fintech Private Limited, having its registered office at No.56, 1st Floor, Thirumalai Pillai Road T.Nagar, Chennai - 600017. ("OptaCredit Fintech Private Limited"), is the owner of our website at www.optacredit.com (“Website”) and herein after shall be referred to as “the Company” or “OptaCredit” or ‘us’ or ‘we’.
As a user (“User”) and herein after referred to as “you” or “User” of this Website, you understand that the website is a platform for providing online lending and services for enabling the same. OptaCredit may also provide access in accordance with our policy to multiple users like Financial institutions, data partners and other partners, lenders, service providers etc. with a view to facilitate borrowing activities, and for providing other financial products. It is hereby clarified that the term “Users” shall mean any person using the Website i.e. consumers, financial institutions, data partners and other partners.
The terms User/you/your shall mean natural person who is at least 18 years of age or a legal person who could legally enter into a contract in India and could legally use the services and product’s provided on www.optacredit.com and has agreed to become a member of this Site.
User Identification means identifying the customer and verifying his/ her/its identity by using the information provided by the user, the information gathered by us through reliable, independent verification, documents, data or information gathered or provided by you. User Identification may be carried out by us at any stage(s) of our processes. This period begins from the initial stage of establishing a business relationship till the completion of the financial transaction and also as and when it is felt necessary to confirm about the authenticity/veracity or the adequacy of the previously obtained customer identification data. Additional information(s) may be sought from existing Users based on the repayments or conduct of their Account.
OptaCredit will obtain sufficient information necessary to establish the identity of each User, along with the purpose of the intended nature of business relationship to be able to satisfy the competent authorities that due diligence was observed based on the risk profile of the customer in compliance with the extant guidelines in place. The nature of information/documents required would also depend on the type of customer (individual, firm, corporate etc). Physical verification may be conducted at the discretion of OptaCredit. These data-points and information shall be run in our systems to augment results for User Identification and Internal Rating.
Ongoing Monitoring is an essential element of our business. We can effectively control and reduce risk only if we have an understanding of the normal and reasonable activity of the User so that we have the means of identifying transactions that fall outside the regular pattern of activity. However, the extent of monitoring will depend on the risk sensitivity attached with the User. We will pay special attention to all complex, unusually large transactions and all unusual patterns which have no apparent economic or visible lawful purpose
All transactions of suspicious nature and/ or any other type of transaction notified under The Prevention of Money-Laundering Act, 2002, shall be reported to the appropriate law enforcement authority, as the same reaches our knowledge.
If you wish to use the Website, you are required to create and maintain an account and will be required to furnish certain information and details, including your name, E-mail id, contact number and any other information deemed necessary by OptaCredit.
You are responsible for maintaining the confidentiality and security of your account, password, activities that occur in, or, through your account and for restricting access to your computer to prevent unauthorized access to your account.
You agree to accept responsibility for all activities that occur under your account and password.
You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.
Please ensure that the details you provide us are true, correct, accurate and complete. Also you should ensure to inform us immediately of any changes to the information that you provided during registration.
OptaCredit reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you. The right to use this Website is personal to the User and is not transferable to any other person or entity.
OptaCredit shall not be responsible for any data lost while transmitting information on the Internet. The User also unequivocally agrees to provide true, accurate, current and complete information sought during the registration. Upon OptaCredit gaining knowledge of having any reasonable suspicion that the information provided by you is wrong, inaccurate or incorrect, OptaCredit can immediately terminate your account without any notice to you in this regard.
OptaCredit may wish to stop providing the services through the Website, and may terminate use of it at any time without giving notice of termination to you.
Unless OptaCredit informs the User otherwise, upon any termination:
(a) the rights and licenses granted to you in these terms will end; and
(b) User must stop using the Website.
OptaCredit reserves the right to suspend or cease providing any service related to the Website and shall have no liability or responsibility to the User in any manner whatsoever if it chooses to do so.
OptaCredit makes no representations or warranties about the accuracy, reliability, completeness, current-ness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. Consequently, OptaCredit assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website.
OptaCredit owns the copyright in all of the information and material contained in this Website. OptaCredit has proprietary rights over the content on the Site, including but not limited to designs, text, graphics, pictures, video, information, software. You may not copy, reproduce, distribute, or create derivative works from this content or reverse engineer or reverse compile any of the Service technology used.
OptaCredit accepts no responsibility for advertisements contained within the Website. OptaCredit has no control over and accepts no responsibility for the content of any website or mobile application to which a link from the Website exists. Such linked websites and mobile applications are provided “as is” for User’s convenience only with no warranty, express or implied, for the information provided within them. OptaCredit does not provide any endorsement or recommendation of any third party website or mobile application to which the Website provides a link. Further, the Users consent and agree that the content provided in the Website and the App shall be synced and shall be available in both mediums.
Your use of this Website and services is subject to laws of India. In case of any disputes arising out of the use of the Website, Courts at Chennai will have exclusive jurisdiction.
Users have complete authority to file a complaint or raise questions regarding the Cancellation & Refund Policy or share feedback if they are disappointed by services rendered by OptaCredit. They can raise their complaint/questions/feedback in writing or by way of an email to email@example.com.