Privacy Policy

Through our Privacy Policy we inform our Users on why we ask for personal information, how we keep it and its proposed usage. This privacy policy shall be read in conjunction with the Terms of Use and Disclaimers, read and agreed to, by you while registering with OptaCredit.com (OptaCredit Fintech Private Limited).

We request you to please consider our privacy policy carefully. We also request you to review our privacy policy from time to time because your use of our products and services provided on this website implies your acceptance of the prevailing Privacy Policy. If you do not agree with this privacy policy in its entirety, you must not use this website or products and/or services provided through it.

By using the Website you give consent to (OptaCredit Fintech Private Limited) to use your Personal Information in accordance with the terms set out in this Privacy Policy.

In this privacy policy, the following terms have the meanings set out below:

“OptaCredit”, “we”, “us”, and “our” means (OptaCredit Fintech Private Limited) which owns and operates the website, www.OptaCredit.com (“Website”) and these expressions in this privacy policy shall mean and include its affiliates, successors and permitted assigns.

“User” “you” and “your” means a user of the website including individuals, firms, companies and any legal entity who/that can legally apply for the products and services provided via it.

  • (a) Information about you when you register, fill forms or/and when you use our Website / App;
  • (b) Personal and financial information like your name, address, date of birth, contact information, billing information, any KYC documents, PAN No., bank statements, pay slips, information relating to income and expenses obtained through bank statements, SMS scraping etc.;
  • (c) Credit related information that is collected from other sources like the credit bureau;
  • (d) Information about your transaction history like spend data, etc. ;
  • (e) your unique identifiers, preferences information and transaction history;
  • (f) Information collected through Facebook, Twitter, Linkedin or other social media accounts of the Users which have been linked to the account on the Website;
  • (g) information that you provide when you write directly to us (including by e-mail) or provide us over telephone;
  • (h) any other information that OptaCredit is required to collect as a requirement under applicable law;
  • (i) Information relating to logs is automatically reported by the User’s browser each time the User accesses a web page. When the User uses the Website, OptaCredit’s servers (including, but, not limited to cloud storage) automatically records certain information that the User’s web browser collects. These server logs may include information such as the User’s web request, Internet Protocol (IP) address, browser type, referring/ exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. OptaCredit may use these information, to analyse trends, to administer the Website, to track Users’ movements around the Website and to gather demographic information about the User base as a whole, including information relating to the frequency of visits to our web site, average length of visits, pages viewed during a visit, ensuring compliance with the applicable law, co-operating with law enforcement activities, etc. ;
  • (k) Information provided by you during completion of surveys ;
  • (l) Your Public information including VAT registration details, Information on Directors/ Partners/Proprietor, all tax related transactions, filings etc ;

  • The information provided by you may be used by us in the followin ways:
  • (a) establishing your identity and for assessing applications;
  • (b) monitor, improve and administer our Website;
  • (c) design our products, offer our products and services, manage our risks including the risk of fraud;
  • (d) analyze how the Website is used, diagnose service or technical problems and maintain security;
  • (e) manage our relationship with you, or get in touch with you to send communications, notifications, information, or process queries and applications that you have made and/or inform you about other products or services we think you might find of some use;
  • (f) improve our business for us and our customer;
  • (g) comply with country laws and regulations;
  • (h) to capture the user information given in the application forms and other such information uploaded on our website by you such as KYC documentation, bank slips and credit information;
  • (i) Share the information with multiple financial institutions, other lenders, and third parties for customization of offers and provision of services if found more suitable to the User;
  • (k) use this information in other ways permitted by law.

OptaCredit may disclose your information to governmental and other statutory bodies who have appropriate authorization, to access the information for any specific legal purposes. Other than this OptaCredit may also make the following disclosures:

a) To Successors and Affiliates: We may disclose the information shared by you and your Personal Information to any successor-in-interest of ours, such as a company that acquires us and to our affiliates, channel partners until such relationship exists. In the event OptaCredit goes through a business transition, such as a merger or acquisition by or with another company, or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred. You will be notified via email or by a notice on our Website of any such change in ownership or control of your Personal Information.

b) To Third Party Service Providers and Online Partners:  We may contract with various third parties who help us provide, maintain and improve the Website and our Services. For example, we use a third party to process payments made to us, and may subcontract out production, fulfillment, analytics, reporting or other operations. We also contract with several online partners to help manage, monitor and optimize our Website and the OptaCredit Services and to help us measure the effectiveness of our advertising, communications and how visitors use the Website. Though we will use reasonable efforts to prevent such third parties from disclosing your Personal Information, except for the purpose of providing the services in question, we cannot guarantee that such third parties will not disclose your Personal Information. In no circumstances, OptaCredit shall disclose data in relation to your financial status, income statements, earnings, source of earnings, personal identification numbers, passwords, code numbers, bank account numbers, credit card numbers, expiry dates relationship numbers, CVV numbers, and encryptions.

c) Disclosure of Non-Personal Information:  We may disclose Non-Personal Information in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. These will be in anonymous data or information which cannot be easily used to identify you personally.

Whenever we obtain your Personal Information, we use reasonable efforts to protect it from unauthorized access or disclosure. However, we are not insurers of the security of your Personal Information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.

We may use third party service providers to serve ads on our behalf across the Internet and sometimes on the Website. They may collect anonymous information about your visits to our Website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a web beacon, cookies.

OptaCredit may have presence on social networking websites including but not limited to LinkedIn, Facebook, Twitter, YouTube and blogs which are promotional and business initiatives to connect to a larger group of people. The domain links contained therein may either direct you to our Website or request your participation by way of feedback, suggestions. OptaCredit in this regard fully disclaims any liability (ies) or claim(s), which may arise by use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking websites or blogs, by any third party whether or not known to OptaCredit.

Cookies are small data files that a website stores on your computer. We will use cookies on our Website. Cookies themselves do not personally identify you, but they do identify your computer. Use of this information helps us identify you in order to make our web portal more user friendly. We might also use this information to display advertising from third party companies. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature. We may also use other technology to track how you interact with our portal and employ some third party agencies to use the data on our behalf.  Generic information about your computer's connection to the Internet, that is anonymous and not linked to any personal information. This consists of information such as the IP address, operating system, type of browser software being used by you and the activities conducted by you on our Website. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect this because it helps us analyze things such as the items visitors are likely to click on most, the manner in which visitors click preferences on our Website, number of visitors surfing to various pages on the site, time spent by the visitors on our Website and frequency of their visit. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a User’s Internet Service Provider (ISP), and the approximate geographic location of the User’s point of connectivity.

We store and process your personal information on servers including cloud servers/storage. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption using SSL, and information access authorization controls.

However, you understand and accept that there’s no guarantee that data transmission over the Internet will be completely secure and that any information that you transmit to us is at your own risk. We assume no liability for any disclosure of information due to errors in transmission, unauthorized third party access to our Website and data bases or other acts of third parties, or acts or omissions beyond our reasonable control and you shall not be entitled to hold OptaCredit responsible for any breach of security.

With this policy we are only addressing the disclosure and use of data collected by us. If you visit any websites through the links and widgets on the OptaCredit Website, please ensure you go through the privacy policies of each of those websites. Their data collection practices and their policies might be different from this policy and OptaCredit does not have control over any of their policies. The inclusion of a link does not imply any endorsement by us of the third party website, the website's provider, or the information on the third party website.

To opt out of our email correspondence or make a change to the User information stored in our records, or if you wish to not have your information shared please let us know at : support@optacredit.com.

OptaCredit has made every effort to ensure that this Policy adheres with the applicable laws. The invalidity or unenforceability of any part of this Policy shall not prejudice or affect the validity or enforceability of the remainder of this Policy.

The rights and remedies available under this Policy may be exercised as often as necessary and are cumulative and not exclusive of rights or remedies provided by law. It may be waived only in writing. Delay in exercising or non-exercise of any such right or remedy does not constitute a waiver of that right or remedy, or any other right or remedy.